Contact Support

Send an email to First Letter Software Support. Please provide details such as the Start Menu for Mac version number, macOS version, and a description of the problem.

Report a Bug or Feature Suggestion

Go to the Issues page on GitHub to create an issue for a bug or feature request.

Need More Help?

Recover a License Key

If you’ve lost your license key, send an email to First Letter Software Support with the following information so that we can assist you:

• The email address where the purchase receipt and license key was sent to
• The transaction ID from your purchase receipt

Request a Refund

Learn how to request a refund for a purchased license key.